TSA#37 – Write a letter

Jul 30, 2012 by

If you learned anything from watching the amazing film Summer School, it is the importance of writing a letter.  For those of you who haven’t seen it, you need to get your priorities straight and make it happen, but the lesson to be learned here is that if you have a defective product, write the company a letter.

I got a great pair of shoes for my birthday from my lovely wife, and they were great shoes, but they wore out really fast.  They started falling apart a couple of seams had ripped.  So I wrote Skechers a letter and sent them my old shoes and a week or so later they sent me a brand new pair.

Its just that easy.  And this works 90% of the time.

Here is how you do it.

First, be nice.  If the product has failed they will normally be more than happy to replace it.  There is no point in starting off yelling or being rude.

Second, in the age of email, this could not be easier.  Simply find their website and contact info and send them an email detailing the problem with the product.  Include any pictures if they are relevant.

Third, don’t abuse the system.  Most companies want their products to work and last and they want happy customers.  That doesn’t give you the right to use the system to get never ending supply of free stuff.  If the product failed you should let them know and give them the opportunity to fix it.  That’s it.  And remember to be nice.

So your summer school homework for this week is to write one letter.  If you have something you purchased that broke or wore out much quicker than it should have, write them a letter and let them know.  You’ll be amazed at the results, and please come back and share them in the comments.  Also see Summer School.

Ben…

TSA = Truly Simple Actions The goal of the TSA project is to improve your life and help make this world a better place, one simple action at a time.  Take time this week to do this one simple thing.

Previous TSA’s:

 
 

 

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Free Museums Today

May 7, 2011 by

If you have a Bank of America account, you can get into some free museums on select days this weekend is one of those times.

Check their website to find some local museums near you and get out of the house and go see something cool for free!

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1-A-Week: Week 5: Wine Holder Giveaway

Feb 4, 2011 by

ok, 1 month down, 11 to go in the 1 A Week challenge.

And to celebrate 1 month down I’m giving away a very cool wine holder we picked up in Malaysia.  Rather than sell it on eBay or give it away on Craigslist, I want to give it away to someone who reads this blog.  So all you have to do win this very awesome, handmade, wine holder (wine not included) is to simply put a comment below and tell everyone what you are getting rid of for your 1aw.

that’s it, leave a comment and I’ll pick someone at random and will ship it to you for free.

Ben..

Previous 1AW:

Week 2
Week 3
Week 4

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National Swap Day

Jan 22, 2011 by

Did you know today is National Swap Day?  This is a great idea to get rid of some old stuff you don’t need or want and maybe pick up something new for yourself as well

from the site:

Say out with the old and in with the new, make new friends, and join a mini-army of social shoppers across the country who are passionate about making 2011 the year that shows the world swapping really is the new shopping.

Check out the site to find a local swap near you.

Ben…

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1-A-Week: Week 3: Broken Subwoofer

Jan 20, 2011 by

** UPDATE ** Less than an hour later it was picked up.  I love Craigslist so much.

This weeks One-A-Week is an old Subwoofer I’ve had sitting around for way too long.  It stopped working some time ago and I’ve tried fixing it multiple times to no avail, so finally its getting out of my house.

This weeks method of removal is the good ole “curb alert” on craigslist.  Simply put your item you are giving away out on the curb and post it on craiglist of when they can pick it up.  Super easy.  Just be nice and remove your craigslist posting when the item(s) are taken.

Craigslist tips for Curb Alerts

  • don’t put your phone number – you’ll get calls all day
  • for free stuff like this you don’t even need an email, just put your address
  • Take the post down as soon as the item is taken

What item are you getting rid of this week for your 1AW?

Ben…

Learn more about 1AW

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